What is dental insurance and how does it work for you

Your dental plan is a form of compensation provided by your employer, or by you if you are self insured. You can expect your insurance company to reimburse you for a portion of our fee. That portion is determined by the contract between you or your employer and the insurance company. The higher the premium paid by you or your company, the more generous the reimbursement.

Although our dental practice is not a party to the contractual arrangement with your insurance company, we do want to help you receive the maximum reimbursement to which you are entitled. As a convenience to you, we will help you process your insurance claims in order for you to receive this maximum benefit. We will also gladly provide dental x-rays for a diagnostic report should your insurance company have any questions about the services provided.

At all times you can be confident that we will always provide you with our best services without regard to the limitations imposed by your insurance coverage. To do that would violate our contract with you- a contract we feel morally obliged to honor.

Our office uses sophisticated software that submits your dental claims electronically to your insurance company. In most instances your estimated personal portion will be due at walk-out. The majority of insurance companies will respond to your claim within 2-4 weeks and will mail their reimbursement check to our office. Please call us if your statement does not show your insurance payment within that time frame, so we may help you. Any remaining balance after your insurance has actually paid (and this actual payment can be more or less than the estimate or even in some cases zero), is your responsibility. Our office will send you monthly statements that reflect your payments, insurance reimbursements and the remaining account balance.  Your prompt remittance is appreciated.

Please be aware you are fully responsible for all fees charged by our office, regardless of your insurance coverage.

“Thank you, Dr. Yankie, to you and your wonderful staff for making me feel comfortable on my first visit to a dentist in over 3 years!”

Emily—Novato, CA